Privacy Policy

Last Updated: May 1, 2025

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TarsierExpressHouse is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We collect personal information that you provide to us, such as your name, address, email address, phone number, and payment information. We also collect information automatically when you use our services, including your IP address, browser type, device information, and usage data. When you use our mobile application, we may collect location data to provide you with nearby station information and delivery tracking.

2. How We Use Your Information

We use your information to provide and improve our services, process transactions, send notifications, and communicate with you. We may also use your information for marketing purposes, but you can opt out at any time. Your location data is used to show nearby stations, calculate delivery routes, and provide real-time tracking. We use analytics to understand how users interact with our services and to improve user experience.

3. Information Sharing

We may share your information with third-party service providers who help us operate our business, such as payment processors and delivery partners. We may also share your information when required by law or to protect our rights. We do not sell your personal information to third parties. When we share information with delivery partners, we only share what is necessary to complete the delivery.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We use industry-standard encryption for payment processing and secure storage for your personal data. We regularly review and update our security practices to maintain the safety of your information.

5. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also have the right to data portability and to withdraw your consent at any time. To exercise these rights, please contact us at developer@tarsierehtg.com. We will respond to your request within 30 days.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device. These technologies help us remember your preferences, understand how you use our services, and personalize your experience.

7. Third-Party Links

Our services may contain links to third-party websites or services that are not owned or controlled by TarsierExpressHouse. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of these third parties.

8. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country. By using our services, you consent to the transfer of your information to countries where we operate, including the Philippines.

11. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at developer@tarsierehtg.com.

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